How it Works

Take the first step

Start your journey by sharing a few details with us. It's a simple, confidential way to let us know you're ready, and we'll be in touch within a couple of days to guide you from there.

Create your personalised plan

A chat with your trusted GP is the key to unlocking fully-funded support. We'll give you a simple guide to take with you, helping your GP create a Mental Health Treatment (MHTP) Plan that's tailored to your needs.

Updates from 1 November 2025:

To receive Medicare rebates for psychology sessions, your MHTP, review, and referral must come from one of the following:

You must see either:

1. Your MyMedicare registered GP, OR
2. Your usual GP (the doctor or clinic you normally see and receive most of your care from), OR
3. A GP you plan to attend regularly in the future (for example, if you are choosing a new regular clinic).

Get connected with our psychology partner

With your plan in place, we'll connect you with the caring team from OnPsych. For Queensland residents, additional counselling is also provided through Guide Dogs Queensland. They will work with you to schedule your first session at a time that suits you, so you can start focusing on your wellbeing.